Other

Games

• Our portfolio
• Where to find games?
• Game fairness

Game assistance

• How do I find the rules of a game?
• How do I remove or change my bets?
• What to do if I can't open a game?
• What happens if the game freezes on the middle of a round?
• Games are slow, what's wrong?

Slots

• How to pick the number of paylines on Slot machines?
• What's the difference between progressive Slot games and regular Slot games?
• How do progressive jackpots work?

Live Casino

• What is a Live Casino or Dealer Feature?

VIP

• What can I expect as an online casino VIP?
• How do I become VIP?

GDRP

• Subject access request
• Right to erasure
• Marketing Opt Out

Our Licences and Legislations

• Where are we licensed?
• What is the Gibraltar Gambling Commissioner?

RTP

• What does Return to Player percentage mean and how does it affect me?