If your gambling is having a negative impact and gambling management tools like deposit or loss limits are not doing enough to control your play, please block yourself from logging in for as long as you feel necessary. You can contact our Customer Support Team at any time requesting self-exclusion for a period of between 6 months and 5 years. Once you have elected to 'self-exclude', you will receive a confirmation email from us as soon as this has been actioned (usually within 24 hours). This email will confirm that your account has been frozen and for how long, as well as containing information about safer gambling for your benefit. During the exclusion period, you will be unable to access your account. Upon completion of the Self Exclusion period, you must contact us directly should you wish to reactivate your account and resume playing. Your account will then be reviewed and will be considered for reopening subject to a 24-hour cooling off period. We strongly recommend that you extend your self-exclusion to accounts you hold with other gambling operators.